Reference

Terms That Cover Your Jiji Live Account

These terms set out what you agree to when you open and use your Jiji Live account. Access and eligibility depend on your local law and the regions where we operate — read this before you deposit via bKash, Nagad, or Rocket.

Account holder responsibilityLocal law eligibilityWallet-linked accessFair use policyRight to update terms
Jiji Live Terms That Cover Your Jiji Live Account
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take account integrity seriously. Your data is stored securely, access is tied to your registered mobile number and OTP verification, and wallet details are never shared with third parties outside the payment processing chain. You have the right to request a copy of your account data or to close your account at any time by contacting support. Cookie use on the site is limited to session management and performance — no behavioural tracking is sold to advertisers.

OTP Verification

Every login is confirmed via OTP sent to your registered number. This prevents unauthorised account access and is a condition of keeping your account active under these terms.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable regulations. You may request deletion via our support team.

Cookie Policy

Cookies on this site handle session continuity and basic analytics only. You can adjust cookie preferences through your browser settings without affecting core account functions.

Account Changes

To update your registered mobile number, request a wallet change, or close your account, contact support directly. Changes to payment-linked details require identity verification before processing.

TERMS HELP CHANNELS

Reach Us About Your Terms Query

If a clause in these terms is unclear, or if you need to raise a dispute about account access or a wallet transaction, our support team handles those requests directly. You can reach us through live chat, email, or via the Help section inside your account dashboard. Response times vary, but wallet-related queries are prioritised.

Team online

Live Chat

Available through your account dashboard. Use this for urgent queries about account suspension, wallet holds, or anything that needs a fast reply from our team.

Email Support

Send detailed terms-related questions to our support address listed in the Help section. Include your registered mobile number for faster account matching.

Account Help Section

The Help section inside your account has a terms and policy category. Check there first — most common questions about wallet rules and account limits are answered directly.

Common Questions About These Terms

Real questions from account holders about how these terms apply to everyday account use, wallet transactions, and eligibility.

These terms apply to anyone who opens an account on this platform. You are responsible for confirming that access is permitted under your local law before you register or deposit.

We may update these terms at any time. A notice will be posted when changes go live. Continuing to use your account after that counts as acceptance of the updated version.

Account suspension or termination may follow a breach, including duplicate registrations or fraudulent wallet activity. Any pending payouts linked to the breaching account may be voided at our discretion.

Contact support within 24 hours of the transaction in question. Include your registered number and the wallet reference. Our team will review under the account dispute process described in these terms.

Yes. Any offer or credit applied to your account is subject to these terms and any specific conditions attached to that offer at the time it was issued to your account.

Contact our support team via live chat or email. Data requests and account closures require identity verification through the mobile number registered to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.